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LETTER OF THE MONTH
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Another Perfect Move!
We have used A Better Tripp three times now and each move was perfect. A Better Tripp moved me from Houston to New York City without any problems and
everything arrived in perfect condition. The movers that picked up and delivered my stuff were extremely nice and very careful with everything. I was
only moving enough stuff for a studio apartment but A Better Tripp treated me the same as a customer with rare and exotic furniture. I did not feel
like a second class customer unlike some of the other moving companies out there. Everyone in the office was very nice and extremely easy to deal with. There
were no gimmicks or any attempts to mislead me even though I was only moving a small amount of stuff.
Three years later we needed to move from New York City to the D.C. area but first we needed to ship furniture from Houston to New York. The first company we
called was A Better Tripp. A Better Tripp picked up our furniture in storage in Houston and delivered it three days later again in perfect condition. For
the move from New York to northern Virginia, Renee worked with us and was amazing. At first it appeared to our disappointment that A Better Tripp would
not be able to move us because they were not going to be in New York when we needed to move. As a result, we had arranged for other movers. But, Renee
called just days before our scheduled move and I immediately canceled with the other company so that A Better Tripp could move us.
The movers showed up right on time, Justin and Tim were extremely nice, thorough and extremely careful with our stuff. Everything again arrived in perfect
condition. At delivery, the guys took their time to make sure that everything was where we wanted it and that everything had arrived in perfect condition.
At no time did we have any concern about anything happening to items which was comforting during a stressful move. We cannot say enough great things about
A Better Tripp or everyone that we have met or dealt with there.
A Better Tripp will be the first movers that we will call the next time that we move.
Thank you for another great move,
Chris O'Brien and Veronica Santos
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MORE TESTIMONIALS
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This is an additional letter of commendation for your company personnel in general, and Jason and
Jack specifically, for the efficient and exceptionally good care they provided for my
shipment to California.
The two items shipped under GB 7671 arrived in a timely manner and was well coordinated
on arrival in California. Our family is grateful for the service and care your company
provided us in this transaction.
As a retired military member I went thru a number of moves from station to station
during my career. None of these moving company's provided service that came close
to matching the service provided by your company.
Please feel free to use my name as a reference for your company at any
time in the future.
Sincerely your's
LT./Col. Daniel G. Illerich, USAF (Ret.)
Friendswood, TX.
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Thank you for your e-mail. We were extremely pleased with your service. You came recommended by a larger moving company who suggested
our small move would be better served and less expensive with A
Better Tripp. They were right! Thank you so much for the exceptional service. Renee in your office was just super and the movers (Mike and his helper) took
great care of our items.
I will certainly contact your company again if I have a need for moving services in the future.
Kind regards,
Linda S.
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Hi Renee,
Just wanted to say thanks for doing such a great job with our furniture move. Your company was recommended to me by a friend who has used you many times, I
too will recommend you and will not hesitate to call again when my plans require moving or storage.
From every aspect of the move things were done professionally, when I called I actually spoke with Renee, and not a
machine, I received my quote that day, the furniture was picked up and delivered when I
was told it would be. The men who delivered my items were fantastic, not a wall was bumped or a scratch on the furniture. Everything arrived in the perfect
condition.
Thanks for making a difficult move easy, you all are great.
Pam Danielson
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My mother's move from Naples, FL to Houston, TX went very well. There was one glitch, but the furniture repair people fixed it. I saw the chair today at
Mother's, and it looked good. We loved your "long haulers." They did an excellent job and were so friendly. We appreciate all your office staff. Renee
was always so helpful.
Well Done!
Sandy Valcher
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Thank you. I hope your received my email shortly after my move date. I gave Jose (the mover) a small sleeper sofa when he was here. I have the legs for it (he
forgot to bring them). The next time he is in St Louis, please tell him to give me a call (ahead of time) and I’ll put them out for him to pick up. I will
recommend your service to anyone I know making a state to state move.
Y’all are great!
-Jeanne Ross Eichler
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Please let Mr. Tripp know that Rene is awesome and makes things happen. She is pleasant and resourceful. She has helped me twice
in the past month. You definitely need to keep her on your team!!
Beth Hanley
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David-
Just a short note to tell you we were very pleased with the employees, the storage, and the delivery of our piano to our son in Wichita. We will
certainly recommend your company to our friends.
Thank you for your fine service.
MaryLou Weber
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I wish you had moved me in my previous 26 moves!
Thanks,
Kathleen Dees
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Hi Bill,
I just wanted to let you know how much I appreciate the great job that Manuel and his team did for us. They were on
time, worked together very well, very professional, very careful with the furniture and the facilities, and they did
the job quicker than I thought they would. You have a good team and Manuel is really an asset because he is so friendly
and lets you know that he cares about the job they do for customers.
Thank you again and we will definitely call you again if we need a moving company in the future.
Don Shrum
Houston Operations Manager
Kaplan Professional Schools
1250 W. Sam Houston Pkwy. S, Ste. 150
Houston, TX 77042
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I would just like to say what a pleasant experience it was for us to have you move us from New York to New Orleans!!
I have moved many times in my lifetime and this was by far the farthest I have moved and by far the smoothest!!! You should be very proud of
yourselves!!! I am amazed at how prompt, reliable and professional everyone has been from the salesman to the laborers!
I can't say enough or thank you enough for making this all happen!
Looking forward to future trips using your company!!!
Sincerely,
Ellie Treanor & Katie Meyer
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Dear "A Better Tripp" Personnel
Enclosed you will find a check to be given as a tip for two of your hard-working employees. I am very embarrassed that I forgot to tip the two gentlemen. They worked very hard in very hot weather and for an extended time to
ensure we completed our move.
We are very pleased with these two gentlemen's work ethic and care they took in handling our belongings. They also dealt quite well with our "nerves"
with the move.
Please share this note with them and ensure they receive their tip.
Many thanks,
Shari & Jeff Neul
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I am very pleased with the professionalism provided by your movers. They were quick, carefull and precise in their endevors. The fellows even hung a painting up high out
of my reach for me which pleased me so much and thanks to the two fellows doing the move into my condo.
I have used your company twice now and would highly recommend your service to anyone on the Island.
Please feel free to use me for a reference should I be needed.
Sincerely,
Marie & Russ Pierson
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Hi David,
This is Jonathan, Jennifer's husband. The guys were great, got to know their names even though I've forgotten them, and they even offered to stay and
help do anything else we needed them to do. I was very impressed with how they packed the truck and handled our things. Moving an apartment and a
storage unit in under 4 hours was very impressive.
We will certainly call on you again for our next move.
Thanks again,
Jonathan
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I just wanted to let you know what a wonderful experience we had. The
Guys worked hard and efficiently while being extremely careful. I would
refer you company to friends. Thank you for making our move so much easier
than I expected.
Allison Graham
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"This was the most hassle-free move I have ever experienced. A Better Tripp coordinated every
aspect of my family's move, arrived right on time and finished
earlier than planned. They handled all of
our household items with care and could not have been friendlier. No matter where I move next, A Better Tripp will take me there." |
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Michael Garfield
Houston, TX
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David,
As much as I hate to move this was the best set of movers that I have used. I appreciate the care and effort
taken by the movers to wrap my furniture, not just some of it, but all of it. All of the movers were
very friendly, helpful and courteous.
The only issue that I had was that no one was exactly clear how to process my $25 off coupon. I was advised
to contact accounting and they could process it, but I have not had the opportunity to do so. That little
savings could have really helped :-) last Tuesday.
Other than that everything went very well.
Kerry Craft
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Jose and Roselle picked up a player piano last Thursday evening, to be delivered to our granddaughter in
Houston. They were courteous, friendly, accomodating, and respectful of us and our property, it was a
pleasure to have them in our home. It was fascinating to watch them work together; a combination of
brain and brawn and know-how!
Sincerely,
Mr. and Mrs. Alvin Hall
Ridgefield, Ct.
(Move ordered by Lauren Teare)
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Hi John,
Just wanted to drop a line to let you know how pleased Jim & I were with the move.
Manuel, Raymond and Alli(not sure of his name) were very punctual, considerate and
efficient both packing up to move and unloading the next day in Ft.Worth. Everything
arrived safely and the only thing lost, broken or misplaced was 1 little brass shelf
support in my curio cabinet.You can be sure that we will recommend A Better Trip
whenever we get the opportunity.
Thanks again, and please let your crew know how much we appreciate them.
Sincerely,
Jim & Roxy Rock
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Thank you for your note, Andrea!
I'd like to emphasize that I remain very pleased with my moving
experience, from my first contact with you and right through to when
David and his crew left. Both the efficiency and the quality of work
(including customer service) were exemplary to an extent that was not
matched by any of the large national companies we've previously used.
Nothing was at all damaged, which is a first in our previous 23 moves,
and the walls of the house are also in great shape. We also were
impressed that you were able to accomidate the repeated delays in the
house closing, and still move our household in such a professional way - what with so many
other stresses related to those delays, your
felxibility was a huge relief.
I would definitely recommend the services of A Better Tripp, and call again
if our next move is within your service area.
Thanks!
Kris Krieger
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Jason,
Things have been crazy since we moved but I just wanted to let you know that your
guys did an awesome job of moving us from Wortham to Gleannloch Farms. They worked
hard and took good care of our things.
I would highly recommend "A Better Tripp" to our family and friends.
Lena Lahasky
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Jan. 22, 2008,
Thank you! By the way, we were very pleased with the work that
David and his crew did for us. They were very professional and courteous!
Regards,
Pat from Royal Oaks
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To Whom It May Concern,
I want to compliment Jason Alford and the others at A Better Tripp for the service
they gave me on moving furniture and boxes to Virginia and to Oklahoma. They were
courteous, organized, and careful with my property. They greatly helped to make a
relocation move less stressful. They are good people and I would highly recommend
them.
Thank you,
J. Koehler
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I just wanted to take a minute and let you know how pleased I was with
the service you and your movers provided during the my move on Saturday,
July 15th. The 3 gentlemen that did my move were very professional and
did an incredible job. I will be moving into my new home in October
and will definitely use your services when that time comes.
Thank you!
Tammy Boone
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Jason,
I would like you to know how pleasant Walter and his crew were during the move from
Victoria to Houston. They were quite gentle with our furniture and took great care
to wrap each piece carefully. They were courteous and polite offering their help
with placement and movement. You are lucky to have reliable and conscientious
employees and we would be happy to use your services in the future.
Sincerely,
Kelly Baker
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Dear Sir:
This is an additional letter of commendation for your company personnel in general, and Jason and
Jack specifically, for the efficient and exceptionally good care they provided for my
shipment to California.
The two items shipped under GB 7671 arrived in a timely manner and was well coordinated
on arrival in California. Our family is grateful for the service and care your company
provided us in this transaction.
As a retired military member I went thru a number of moves from station to station
during my career. None of these moving company's provided service that came close
to matching the service provided by your company.
Please feel free to use my name as a reference for your company at any
time in the future.
Sincerely your's
LT./Col. Daniel G. Illerich, USAF (Ret.)
Friendswood, TX., 77549
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I work in the HR department at Anadarko Petroleum. My son recently moved his
household goods from Raleigh, NC to The Woodlands. I just want to tell you how happy we were with the entire
process. You were there to pick his things up from storage exactly on the day you said you would be there. Also,
you delivered his items exactly at the time you told him you would be there. We were very impressed with the two
men that climbed three flights of stairs to deliver his treasures!! I will happily recommend you to anyone that
calls and needs a mover. We think the price was good also."
Thank You!!!
Ginny Martin
The Woodlands, TX
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"I want to compliment Jason Alford and the others at A Better Tripp for the service they gave me on moving furniture
and boxes to Virginia and to Oklahoma. They were courteous, organized, and careful with my property. They greatly helped to make a
relocation move less stressful. They are good people and
I would highly recommend them."
Thank you
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J. Koehler
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| "Third time you've moved me. Can't praise you for your service
enough! Thanks."
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Charles Pemberton
Houston, TX
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| "Got the Piano last night, the two fellas that delivered it were a pleasure to deal
with just as yourself. Colleen, I would recommend your service to anyone seeking a piano mover." |
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Scott Pechstein
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"Colleen, Everything arrived in Hartford in top condition. Your men did an excellent job. Very courteous. Once again you exceeded my expectations… I will be calling again soon.
Thanks, Dr. S"
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Dr. Steiner
Houston, TX
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wonderful employees and the best service imaginable"
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Linda
Carlsbad, CA
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| "The guys kept their positive
attitude and smile throughout a very long, hard day, I am
happy to report that everything was loaded and unloaded without
any damage." |
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Glenda
Kingwood, TX |
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| "A
Better Tripp® and their employees
couldn't have been more polite, pleasant, or efficient. My
sister was at our receiving end in Houston, TX, and I got the same glowing reports
from her and my mother." |
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Pat
Houston, TX |
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| "We want to thank A
Better Tripp®
for
the fast, friendly and courteous service your company provided for
our recent move of a 3,000-pound load from Houston to
Scottsdale. Everything including the 100-year old sideboard
arrived in perfect condition. We were particularly relieved
that everything went so well, because we also moved a 3,000-pound
load from Pensacola, Florida to Scottsdale with a National Firm,
which turned out disastrous!" |
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Julie
Scottsdale, AZ
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| "I want to thank you for providing
us with such a professional and conscientious team of movers for
our December 23rd move. Moving, in a word, is traumatic;
however, moving during Christmas is insane! Yet these
gentlemen were the most understanding men that a family could have
move them. They carefully wrapped our furniture in as many
cloth pads needed to protect it-they were especially careful with
boxes marked fragile-they were patient and worked quickly (time
was our money)-and all of this in miserable 40 degree drizzling
rain!" |
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Hector
Houston, TX
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| "What
a wonderful group - work well together!!" |
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Thomas
Houston, TX |
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| "This was the
best move I have ever had - what an amazing crew - so
nice, helpful & did a great job - I will definitely
use A
Better Tripp®
again. Dave is the best!" |
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Tristan
New Orleans, LA |
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| "All three of the
movers were exceptionally polite and most careful with the
items moved." |
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James
Houston, TX |
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| "This was the
best move we've ever had. Tim Felder and Miguel were
so careful when handling belongings. They were so
respectful and nice and took great care in placing our
belongings in our new home. These guys were the best." |
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Jennifer
Houston, TX |
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| "This was the
best moving team I have ever worked with. The
attention to customer service is excellent - Jose and his
team are outstanding employees and merit your respect and
appreciation for the job they are doing for
you." |
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Harper
Houston, TX |
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| "I used the
company's services for two long distance moves from
Houston to Washington, DC in 2000 and from Palm Beach, FL.
to Houston in 2002, and a local Houston move in
2002. The company met the estimated schedule; the
employees are courteous, helpful, and reliable; and I
would recommend these services to my friends, as well as
use them again for any future moving needs that I have.
Colleen, my service rep for the
complicated Palm Beach to Houston move this past October,
was particularly wonderful. She was just a cell
phone call away and always addressed promptly whatever
need I had.
Having experienced a disastrous
Houston to Washington, DC in 1997 with another moving
company, I was delighted to find A Better Tripp and would
not consider giving my local or long distance moving
business to anyone else." |
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Sallie
Houston, TX |
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| I would just like to say that the staff you have that moved me recently from 12707 Boheme to 1205 Normans Woods did a great job! They took very good care of my property during the move and I really appreciate it.
Colleen has set up multiple moves for me and she does a great job too!
Thanks to your team!! |
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Marty
Hutton
Houston, TX |
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Hi
Colleen:
Picked
up my car today, met Tim Felder and some of the other
guys. Thank you for your friendly service. B. Regards
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Ed
DiCorcia |
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Jason,
I would like you to know how pleasant Walter and his crew were during the move from Victoria to Houston. They were quite gentle with our furniture and took great care to wrap each piece carefully. They were courteous and polite offering their help with placement and movement. You are lucky to have reliable and conscientious employees and we would be happy to use your services in the future.
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Kelly
Baker |
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Jason,
Things have been crazy since we moved but I just wanted to let you know that your guys did an awesome job of moving us from Wortham
to Gleannloch Farms. They worked hard and took good care of our things. I would highly recommend "A Better Tripp" to our family
and friends. |
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Lena Lahasky
Spring, TX |
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Testimonials Page 2 >>
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